GENERAL BONUS TERMS AND CONDITIONS

  1. Wagering Rules

    15 x bonus + deposit wagering requirement

    Card games (unless otherwise listed or is an excluded game) and Keno count towards 50% of the wagering requirement.

    Video Poker, Blackjack and Pontoon (unless specifically excluded below) count towards 10% of the wagering requirement. (PLEASE NOTE: The double up feature does not count towards the wagering requirement.)

    The applied wagering requirement will be based on the HIGHEST wagering requirement of all non - restricted games you play for the bonus offer.

    The following games are excluded and may not be played with any bonus until such time as the wagering requirement has been met:

    Roulette, Baccarat, Craps, Sic Bo, BJ Switch, BJ Surrender, ALL Multihand variations of Pontoon and BJ, Jackpot Darts, Heads or Tails and Mega Ball.

    Players from the following countries must double all wagering requirements stated in the terms and conditions of the bonus.

    Brazil, Denmark, UK, Costa Rica, Argentina, Peru, Bolivia, Dominican Republic, Romania, Hungary, Thailand, Latvia, Slovak Republic, Columbia, Uruguay.

    Please note that where the player has refused to accept a bonus option, there i sno wagering requirement. As bonuses are awarded automatically players who refuse bonuses should notify support prior to deposit to have this feature disabled. This can be achieved by asking live chat or emailing [email protected]

    The Casino reserves the right to withhold any amount in excess of the player's original deposit from a player's withdrawal if the bonus is wagered on the above games, before the wagering on allowed games is completed fully. If you wish to play any excluded game, please contact [email protected] to have your bonus removed before playing these games. Please include your Username in the email.

    General Bonus Rules

     

    A bonus will not be awarded if the player has a pending withdrawal or has a bonus balance + real balance that is equal to or greater than €/£/$20.

    All Bonuses will be given only once per household, business address and/or per account, as per our terms of use. If a second account is opened it will be closed and all bonuses and winnings may be cancelled.

    Please note that no deposit offers (such as sign up bonuses, CD or letter coupon offers) have max cash out of 5x the value of the bonus or coupon value. A player must have made a deposit of at least €/£/$20 at one time or another in order to make a successful withdrawal from the casino.

    Loyalty bonuses are awarded compliments of Global Gaming Rewards. In the interest of fair gaming players must double their specified wagering requirements as this bonus is awarded without a deposit and unlike sign up bonuses does not have a max cash out.

    A bonus is intended for play only and cannot be redeemed for a cash payout. The first credits wagered will be deducted from player's deposit(s) rather than the PLAY BONUS.

    Players agree that by accepting a bonus that the promotional email and the email sent to the player upon being awarded the bonus take precedence over the websites bonus terms and conditions.

    By accepting a bonus, the player agrees to the above wagering requirements. You also agree not to play any other game/s before you will have met your wagering requirements. If you do place a bet on a restricted or excluded game before you will have met your wagering requirements, then any winnings from that excluded or restricted game will be immediately null and void. Accordingly, such winnings can not be used to fulfill the wagering requirements on any other game and any winnings resulting will be similarly null and void.

    All PLAY BONUS credits are for wagering purposes only. Bonuses will be automatically removed from a Player's account immediately upon receipt of a withdrawal request.

    Eligibility to receive Bonuses

    Players who sign up in GBP and who do not reside in the United Kingdom will not be entitled to any bonuses unless otherwise arranged by special request with the casino. (For players residing outside the UK and who have already signed up in GBP and who would like to participate in weekly promotions - please email [email protected] for information on how to convert your account into Euros or US$.

    We stress that bonuses (particularly sign up bonuses) are designed to offer players an opportunity to look around the Casino and try a variety of games without fear of risking their own money on games that they are not familiar with. The bonuses are not intended to attract casual players who are looking to exploit this offer for their immediate financial gain. If for any reason whatsoever, upon such review, it appears that player/s are participating in strategies that the Casino in its sole discretion deems to be abusive, the Casino reserves the right to revoke the entitlement of such a player to the promotion.

    The Casino reserves the right to review transaction records and logs at anytime, for any reason whatsoever. If, upon such review, it appears that the player/s are participating in strategies that the Casino or any other Playtech Casino in its sole discretion deems to be abusive, the Casino reserves the right to revoke the entitlement of such player to the promotion and/or bonuses. Furthermore, if upon such review, the player's practices have been deemed to be 'Promotion Abuse', the Casino Management has the right to take the following actions, at its sole discretion, against such abusers: All winnings on any account/s opened will be null and void and all cash-ins will be cancelled where play has been deemed abusive. Abusing Player accounts may be terminated with immediate effect. Players found to be abusing promotions may be barred from receiving further promotional offers at the Casino. In the event of a dispute, all decisions made by the Casino will be final.

    Cash Out Rules

    Regardless of the terms of any promotion, a deposit of not less than $20 must have been made at Sierra Star Casino at one time or another, before a Player is able to withdraw any winnings.

    In the interest of fair gaming, in order to cash out any amount of money, a player must have met the wagering requirements of the specific bonus received.

    Withdrawals of winnings are restricted to -

    * No more than €/£/$10,000 per month

    All amounts larger than €/£/$10,000 will be paid in terms until the full withdrawal amount is reached. This condition also applies to winnings of progressive jackpots.

    Upon a withdrawal request (regardless of the number of deposits), any amount up to the value of the PLAY BONUS will be deducted from your play balance or winnings prior to settlement.

    In order for a withdrawal to be approved, the player will be requested to supply documentation to prove identification and account details.