Sierra Star offers our players the chance to chat real time with our friendly live chat operators who are available 24 hours per day, 7 days per week. Our operators are happy to assist you with any questions you may have.
In addition to our live chat operators, we have an exceptional 24/7 customer service department for any questions you may have regarding deposits, withdrawals, wagering information or technical issues. When contacting support by phone, please have your username ready or if you send an email, always include it in the subject line.
Live Online Chat Support
The yellow mouse in the casino indicates that online support is available. Simply click on the yellow mouse and start chatting to one of our friendly online support staff.
| Enquiries on deposits to your casino account: | [email protected] |
| Sending your confidential documents for withdrawals or other | [email protected] |
| Enquiries on withdrawals from your casino account: | [email protected] |
| All other issues : | [email protected] |
TO MAKE SURE YOU RECEIVE ALL OUR EMAILS PLEASE CLICK HERE
Telephone and Fax
| International Telephone: | 632-756-7848 |
| International Fax: | 632-756-7849 |
| Toll Free (Canada Only) Telephone: | 1-866-463-9278 |
| Toll Free (Canada Only) Fax: | 1-866-343-0705 |
